• Personalize your experience •
Care Instruction
Due to the perishable nature of our products and how we are unable to control how our products. Are transported and stored once they leave our shop. Cake Lounge Miami does not accept returns, provide returns or exchanges. If, for some reason, you are unsatisfied with your purchase and feel it does not match your expectations, please contact our Customer Service Team by emailing info@cakeloungemiami.com WITHIN 24 HOURS of the date you picked up your order and provide the following information: order number, photos of all angles including product and packaging, a detailed description of the issue and information on how your item was transported and stored.
• Personalize your experience •
Care Instruction
Due to the perishable nature of our products and how we are unable to control how our products. Are transported and stored once they leave our shop. Cake Lounge Miami does not accept returns, provide returns or exchanges. If, for some reason, you are unsatisfied with your purchase and feel it does not match your expectations, please contact our Customer Service Team by emailing info@cakeloungemiami.com WITHIN 24 HOURS of the date you picked up your order and provide the following information: order number, photos of all angles including product and packaging, a detailed description of the issue and information on how your item was transported and stored.
Important information
We will make every effort to address your conncers and make sure you are happy with your Cake Lounge Miami experience. Due to the perishable nature of our products, all claims submitted after 24 hour pick up window or without proper photos, order number, transportation and storage information will not be eligible for re-order or credit.
For orders placed through our website, any refund will be processed minus 8% card processing fee.
Important information
We will make every effort to address your conncers and make sure you are happy with your Cake Lounge Miami experience. Due to the perishable nature of our products, all claims submitted after 24 hour pick up window or without proper photos, order number, transportation and storage information will not be eligible for re-order or credit.
For orders placed through our website, any refund will be processed minus 8% card processing fee.